Overview
Falconwood, Inc. is a woman/veteran-owned business providing executive-level consultants and programmatic support to Department of Defense (DoD) Information Technology (IT) initiatives and programs. We specialize in acquisition strategy, implementation activities, cloud computing, systems engineering, and cybersecurity policy and engineering.
We have an immediate opening for an Azure DSO Platform Engineer to provide operations support for Azure-based cloud environments within the USMC Enterprise DevSecOps solution. This role focuses on ensuring the operational stability, security, and performance of cloud infrastructure and DevSecOps pipelines while supporting ongoing deployments and system enhancements.
Responsibilities
- Monitor, maintain, and optimize Azure cloud infrastructure to ensure high availability, scalability, and performance of enterprise applications.
- Troubleshoot and resolve operational issues related to Azure services, DevSecOps tools, and CI/CD pipelines in production and pre-production environments.
- Configure and manage Azure resources, including virtual machines, storage accounts, networking components, Azure Container Registries, and Key Vault integration for secure resource management.
- Support the deployment and operation of DevSecOps tools, including GitHub Advanced Security (CodeQL, Dependabot, SBOM), GitHub Workflows, and Visual Studio Code/Enterprise for development and pipeline automation.
- Implement and maintain security tools such as Trellix, Invicti, and Anchore to ensure compliance with DoD cybersecurity standards.
- Manage Windows Server environments, including general administration, policy enforcement, client-side domain joins, and troubleshooting SCCM-related issues affecting servers.
- Manage Linux (RHEL, Ubuntu) environments for current and future server and appliance deployments.
- Use Azure CLI and PowerShell scripting to automate operational tasks and streamline resource management.
- Review Azure Monitor analytics and Azure portal logs to identify and remediate subscription and resource issues.
- Manage containerized workloads using Docker and Azure Container Registries for image management and deployment.
- Implement automated monitoring, logging, and alerting systems using Azure Monitor, Log Analytics, and Application Insights.
- Collaborate with development and engineering teams to ensure seamless integration of applications, including SQL integration, into Azure environments.
- Apply security best practices, including configuring Azure Security Center policies, managing role-based access control (RBAC), and ensuring compliance with DoD standards.
- Assist in the automation of operational tasks using Infrastructure-as-Code tools like Terraform or Bicep.
- Participate in incident response, root cause analysis, and post-incident reviews to improve system reliability.
- Provide helpdesk support by taking ownership of tickets in the Remedy ticketing solution, resolving issues, and managing incidents to ensure timely resolution and user satisfaction.
- Document operational processes, configurations, troubleshooting procedures, and helpdesk resolutions for knowledge sharing and audit compliance.
- Contribute to Agile processes, including sprint planning, backlog grooming, and daily stand-ups, to align operational support with project goals.
Qualifications
- Minimum SECRET clearance and a security certification such as Security+ or Azure Security Engineer Associate.
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- One or more intermediate or advanced Azure or GitHub certifications
- 5 years of experience supporting highly available development, test and production environments with a focus on uptime, performance, and incident resolution.
- 2 years of experience in cloud architecture, design, and implementation in an enterprise environment with multiple competing initiatives and tight project deadlines with many dependencies.
- Experience working as part of an enterprise service desk, including strong problem-solving skills and the ability to work under pressure to resolve operational incidents.
- Experience working with technical teams, stakeholders, and industry partners in multi-vendor environments including identification and management of dependencies, prioritization, and successful delivery of solutions
- Experience delivering and maintaining solutions via the Scaled Agile Framework (SAFe)
- Demonstrated experience supporting Azure infrastructure, including compute, storage, networking, Azure Container Registries, and Key Vault integration in production environments.
- Demonstrated experience with automated security compliance tools such as Trellix, Invicti, and Anchore
- Demonstrated experience reviewing Azure Monitor analytics and Azure portal logs to resolve subscription and resource issues.
- Proficiency in administering DevSecOps tools, including GitHub Advanced Security (CodeQL, Dependabot, SBOM), GitHub Workflows, and Visual Studio Code/Enterprise.
- Proficiency in Windows Server administration, including troubleshooting SCCM issues and client-side domain joins.
- Proficiency in Linux (RHEL/Ubuntu) administration skills for server and appliance management.
- Proficiency in Azure CLI and PowerShell scripting for automation and resource management.
- Familiarity with SQL integration in Azure environments.
- Familiarity with Infrastructure-as-Code tools (e.g., Terraform, Bicep) and configuration management.
- Knowledge of CI/CD pipeline operations and troubleshooting in a cloud-native environment.
- Knowledge of Docker and Azure Container Registries for container and image management.
- Knowledge of cloud security principles, including identity management, network security, and compliance frameworks (e.g., NIST 800-53, DoD STIGs).
- Knowledge of project management methodologies and tools and be able to effectively manage project timelines, budgets, and risks.
- Excellent written and verbal communication skills for documenting processes, resolving tickets, and collaborating with cross-functional teams.
Pay Range
USD 150,000 to 160,000
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