Confident on the phone and cool under pressure? This part-time role puts you at the center of fast-paced auction activity—making critical outbound calls, delivering clear info, and keeping everything on track.
About the Company:This is a full time rolewith a partner agency in the self-storage industry, specializing in technology-driven storage solutions. The company enhances the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure, convenient storage options.
Location:Colombia - Fully Remote
Your Mission: Day to Day Responsibilities
Make high-volume inbound and outbound auction-related calls using approved scripts
Clearly explain auction details, deadlines, and next steps
Document call outcomes and tenant responses accurately in the system
Complete multiple call attempts and follow required follow-ups
Handle sensitive or escalated conversations with empathy and professionalism
Stay compliant with timelines, legal requirements, and internal policies
Flag trends, issues, or concerns to team leads
Jump in on additional outbound call projects as business needs shift
Your Toolbox: Skills to be Successful
Previous call center, customer service or outbound calling experience (preferred)
Strong verbal communication and active listening skills
Ability to stay calm in high-stress or sensitive conversations
Comfortable working independently and managing your time
Basic computer skills and experience with CRM or call systems
Sharp attention to detail—especially with documentation
Your Perks: What's in it for you
Working completely remote
Location independence
Weekend bonus
Training and ongoing support to set you up for success
Collaborative, supportive team environment
A role that builds real-world communication and compliance skills
Why Adaptive Teams?
At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.
What to Expect from Our Application Process?
Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder, just in case) for further instructions.
We understand your time is valuable, so we strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment.
Once selected, you’ll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.
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