Note: The job is a remote job and is open to candidates in USA. GovPilot provides cloud-based software solutions to local governments, aiming to make our communities better places to live and work. The Senior Account Executive will be responsible for driving new business revenue by developing and closing sales opportunities with local government agencies.
Responsibilities
- Develop and maintain relationships with existing local government customers to drive engagement and product adoption
- Identify opportunities for upselling and cross-selling additional products and services to meet customer needs
- Conduct regular account reviews, analyze usage data, and provide strategic recommendations to optimize customer value
- Work closely with the customer success team to ensure a seamless customer experience and drive retention
- Partner with sales and marketing teams to develop tailored upsell and cross-sell campaigns
- Negotiate contract renewals, expansion and close new deals while ensuring customer satisfaction
- Stay up-to-date with industry trends, local government challenges, and competitive offerings
Skills
- Ability to effectively manage complex, long-duration sales cycles
- 3+ years of experience in account management, customer success, or sales, preferably in GovTech
- Proven track record of driving revenue growth through new business/logos and experience successfully upselling and cross-selling
- Excellent communication, presentation, and negotiation skills
- Ability to analyze customer data and derive actionable insights
- Self-motivated, results-driven, and able to work both independently and collaboratively
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data analytics platforms
- Prior experience selling permitting software or related municipal government technology solutions is strongly preferred
- Strong understanding of local government operations and procurement processes is a plus
Benefits
- Unlimited PTO
- Flexible working hours and remote work options
- Comprehensive health, dental, and vision insurance
- Professional development opportunities and learning budget
- Home office and IT budget
- Supportive team environment
- The chance to work on innovative projects with cutting-edge technologies
- Competitive salary, unlimited PTO, and a set of benefits
- A supportive work environment where you can grow and challenge yourself to do your best work
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