Note: The job is a remote job and is open to candidates in USA. Mondi Group is a global leader in packaging and paper, dedicated to sustainability and innovation. The Account Manager will manage and grow customer accounts, drive profitable sales growth, and ensure strong customer satisfaction through a consultative sales approach.
Responsibilities
- Develop, manage, and grow relationships with existing customer accounts while identifying and closing new business opportunities
- Promote and sell products and services using a consultative, value-based sales approach
- Execute sales activities including prospecting calls, customer visits, follow-up, and account planning
- Prepare clear, accurate proposals and quotations for current and prospective customers
- Negotiate pricing, contracts, and terms to maximize value and profitability across accounts
- Create and manage customer value plans that identify growth, share expansion, and revenue opportunities
- Coordinate closely with internal teams including marketing, sales management, accounting, logistics, and technical service to deliver integrated customer solutions
- Manage customer expectations and satisfaction through service level agreements and proactive communication
- Establish accurate monthly sales forecasts, track performance against targets, and report on progress
- Manage Day Sales Outstanding (DSO) and Accounts Receivable (AR) in collaboration with customers and internal partners
- Monitor market conditions, competitive activity, and product applications to identify opportunities and risks
- Participate in trade shows and industry events as needed to support business development
- Provide regular oral and written updates to management on customer needs, challenges, competitive activity, and growth potential
Skills
- Bachelor's degree in a related business field required
- Minimum of 7+ years of sales experience, preferably within paper, packaging, or a related industrial/manufacturing environment
- Proven ability to manage accounts from prospecting through contract close using a consultative sales approach
- Strong negotiation, problem-solving, and relationship-building skills
- Results-driven mindset with the ability to work independently and collaboratively within a team environment
- Excellent verbal and written communication skills
- Strong business acumen with the ability to understand customer needs and deliver value-based solutions
- Proficient in standard business and computer applications
- Willingness and ability to travel as required (at least 50%)
- Professional, polished presence with a high sense of urgency and accountability
- CRM experience preferred
Benefits
- SIP bonus
- Full Medical, Dental, Vision, Life Insurance
- 401k Retirement Savings Plan, fully vested and company match
- An interesting job within the packaging & paper industry
- Opportunities for professional growth
Company Overview