Note: The job is a remote job and is open to candidates in USA. HALO Branded Solutions is a leader in the branded merchandise industry, connecting people and brands to create meaningful experiences. They are seeking an Account Manager, Sales Support to manage client relationships and provide operational support to enhance client engagement and satisfaction.
Responsibilities
- Achieve each client's marketing objectives through branded merchandise solutions
- Perform product research and sourcing, create presentations to present recommendations directly to the AE and clients
- Manage a portfolio project timelines, priorities, costs, and logistical complexities with varying clients
- Manage client expectations through professional and effective communication of project changes, order timelines and status updates to internal and external stakeholders
- Produce creative and accurate quotes using innovative product ideas
- Participate and manage client pop-up events with a willingness to attend & work them, if needed
- Develop strong domestic/international vendor relationships for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs
- Coordinate the ordering and return of samples for client presentations
- Enter sales orders via the Company’s proprietary system
- Maintain accurate and up-to-date records of quotes, orders and art proofs
- Generate reports to track open orders and billing progress
- Other duties based on business needs
Skills
- 3+ years experience in a project management role
- 5+ years in sales support experience in the promotional product industry is a MUST
- Highly proficient in Microsoft applications (Word, Excel, Outlook, etc.) especially in PowerPoint
- Proficient in ERP systems i.e. NetSuite
- Enjoy problem-solving, and helping customers
- Comfortable making judgment calls, and prioritizing workload
- Professional and polished oral, written and interpersonal communication skills
- Motivated by working in a goal-oriented, deadline-driven team with autonomy in how you work
- Ability to deliver under deadlines with a high level of accuracy
- Curious, flexible and good humored with a positive 'can do' attitude
- Active participant in giving and receiving in appreciative and constructive feedback
- Motivated learner that will take advantage of on-the-job training, complementary training programs, career mentorships, and stretch assignments
- Possible travel 1-2x a year to client pop-up events, etc
Benefits
- Comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits
- 401(k) Retirement Savings Plan
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)
- Career Advancement: At HALO, we’re passionate about promoting from within
- Recognition: At HALO, your success is our success. You can count on us to celebrate your wins
- Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules
Company Overview