Note: The job is a remote job and is open to candidates in USA. Toyota Financial Services Corporation is seeking a Supplier Management Administrator to oversee the sourcing, evaluation, selection, and onboarding of suppliers. This role will ensure adherence to service level expectations and compliance-related obligations while supporting operational strategies across third-party servicing relationships.
Responsibilities
- Develops and procures clear compliance expectations and Service Level Agreements, as well as appropriate and enforceable consequences for violating compliance related responsibilities
- Responsible for outlining and defining the Control Risk Assessment (Enterprise Compliance), which is annually collected, starting seven months after new supplier onboarding. Also, when a supplier becomes a tier 1 or 2 risk (consumer-facing risk). Standard unit of ongoing control measurement. Reviews various controls with answers shared with the Business Owners, InfoSec, and Business Continuity:
- Company Profile
- Regulatory / Litigation
- Policy and Controls
- Audits, Remediation and Certifications
- Personnel
- Compliance/Job Specific Training
- Process and Quality
- Privacy
- Subcontractors/4th Party Controls
- Financial and Insurance
- Business Continuity
- Information Security
- Information Security II (no SOC II Type 2)
- Support the day-to-day execution of operational strategies across third-party servicing relationships for suppliers
- Follow up on business unit requests for potential servicing contracts and other supplier-related agreements
- Executes supplier management routine for oversight of suppliers, which includes facilitating operational calls, quarterly business reviews, and coordinating periodic onsite visits to the supplier’s locations
- Monitors supplier compliance with the contractual terms, conditions, and requirements
- Responsible for maintaining documentation regarding all management oversight activities with assigned suppliers (tracking of contract, insurance, and license cancellations deadlines)
- Establishes and maintains oversight of contractual and supplemental performance metrics for assigned supplier programs
- Monitors, audits, and reconcile monthly invoices, partner expenses, and discrete financial transactions ensuing all invoices are supported, accurate, and compliant with contractual terms
- Follows up on both internal and external customers’ business requests, in a time frame consistent with customer expectations. Oversees that deadlines are met by suppliers and business units for reports and assessments required under the program
- Establishes and sustains a constructive partnership with supplier and TCPR internal teams that align with TCPR’s business strategy
- Holds suppliers accountable for incorporating compliance policies, procedures, and regulations into their day-to-day responsibilities
- Maintains effective communication, execution, and monitoring of supplier adherence to the overall TFS compliance management program
- Draft monthly update of the program on the TCPR SFC MD Narrative Report
- Prepare slides of the program updates for the monthly ERMC
- Provide feedback and support to audit reports that may impact the supplier management program
- Support the drafting and updating of policies and procedures led by the Legal & Compliance Department
- Support responding to policies and procedures requests by business units
- Prepare and present necessary refresher training for business units upon any changes or reinforcement required to maintain the program under internal policies, and legal parameters
Skills
- Four-Year College Degree (BA or BS)
- 2-5 years of relevant / progressive work experience (in similar field and/or industry)
- This position communicates daily with counterparts in Headquarters, thus the requirement to be fully bilingual and master the skill in both a written and oral way
- Good analytical, interpersonal, writing, attention to detail, problem solving, decision making, time management, research, and communications skills
- Ability to effectively work with new and changing situations, including new regulations
- Able to consolidate, compare, and decipher quantitative data quickly and accurately
- Team worker and change agent
- Able to identify improvements in current TCPR methods and procedures
Company Overview