Note: The job is a remote job and is open to candidates in USA. Covetrus is seeking an AI Automation Engineer to enhance their Quality and Regulatory processes through technology-enabled improvements. The role involves designing, implementing, and sustaining automation solutions while collaborating with various teams to optimize workflows and maintain regulatory compliance.
Responsibilities
- Design, develop, test, deploy, and sustain technology-enabled solutions that automate and streamline Quality and Regulatory processes
- Build workflows, AI agents, dashboards, forms, integrations, scripts, and low-code applications using approved enterprise technologies
- Leverage Microsoft Power Platform (Power Automate, Power Apps, Power BI, Copilot Studio) and other approved AI (Claude) and automation technologies
- Rapidly prototype solutions, iterate with business partners, and continuously improve based on user feedback
- Collaborate with IT, Cybersecurity, and enterprise technology teams when more complex integrations or software engineering support is required
- Own the solutions you build, ensuring they remain reliable, adopted, and continuously improved
- Partner with Quality and Regulatory Operations process and systems owners/subject matter experts to understand current-state process workflows, pain points, and improvement opportunities
- Facilitate process mapping and workflow analysis to identify inefficiencies, bottlenecks, manual work, and compliance risks
- Develop future-state process designs that improve efficiency while maintaining regulatory compliance and quality standards
- Prioritize automation and optimization opportunities based on business impact, effort, regulatory considerations, and return on investment
- Establish and maintain a pipeline of continuous improvement and automation initiatives
- Measure realized efficiencies, user adoption, productivity improvements, and business impact
- Drive process improvements across QMS processes including CAPA, Change Control, Document Control, Training, Audits, Supplier Quality, Complaints, Nonconformance, Management Review, and related quality workflows
- Support optimization and configuration of Quality Management Systems and related digital platforms
- Develop dashboards and metrics providing visibility into process performance, cycle times, compliance indicators, and operational efficiency
- Ensure solutions meet data integrity, validation, cybersecurity, and regulatory requirements
- Serve as the organization's technology, automation, and AI subject matter expert
- Evaluate emerging technologies and AI capabilities for practical applications within regulated quality processes
- Establish best practices, standards, and governance for automation across the organization
- Train and coach team members on new tools, workflows, and automation capabilities
- Communicate realized benefits including efficiency gains, risk reduction, compliance improvements, and cost savings
Skills
- 5+ years of experience improving business processes, automation, digital transformation, operational excellence, engineering, quality, regulatory, or related disciplines
- Experience in highly regulated environments
- Experience building automation using Microsoft Power Platform or comparable workflow and automation technologies
- Comfortable leveraging AI as part of daily work and excited to evaluate emerging technologies
- Demonstrated ability to build solutions—not simply recommend improvements
- Strong systems thinker with excellent analytical, communication, and collaboration skills
- Curious, self-directed, business-minded, and comfortable challenging existing ways of working
- Bachelor's degree preferred; STEM, Engineering, Information Systems, Operations, Business, or related discipline
- Quality experience is preferred but not required
- Salesforce.com experience preferred
Company Overview
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