Note: The job is a remote job and is open to candidates in USA. Cognizant is seeking a highly skilled AI Customer Engineer to help clients understand and activate the potential of AI in their business. This role involves partnering with sales, industry specialists, and engineering to develop AI solutions that drive business transformation and accelerate deal conversion.
Responsibilities
- Drive early‑stage discovery sessions with clients and account teams
- Identify pain points, value levers, and high‑impact AI opportunities
- Build “North Star” AI scenarios that illustrate meaningful business transformation
- Translate vague or complex client questions into clear solution hypotheses and initial architectural logic
- Design AI solutions by putting together the main components (LLMs, data sources, integrations) under guidance from senior engineers
- Build prototypes, storyboards, demos, accelerators and reusable agentic blueprints
- Engineer & validate AI agents for reliability, reasoning, safety, and performance
- Lead PoCs, pilots, and phase-0 MVPs across industries
- Create compelling, client‑ready content: SoWs, proposals, architecture decks, value frameworks, and demo storylines
- Lead technical walkthroughs, deep‑dives, and competitive differentiation discussions
- Refine solution narratives based on client feedback and market conditions
- Oversee seamless transition from sales to delivery, ensuring continuity and clarity
Skills
- Hands-on experience to Google ADK or CoPilot Studio in building AI Agents (or any tool such as CrewAI, Autogen for building agents)
- Hands-on working knowledge in defining and configuring prompts, instructions, tools, reasoning, guardrails and other similar concepts in AI Agent development
- Strong experience with RAG pipelines, Vector DBs, tokenization, and prompt engineering
- Hands-on experience in creating and maintaining Python libraries, utilize LangChain, Hugging Face, OpenAI API, or local models
- Very strong experience with developing RESTful APIs in Python using frameworks like FastAPI and integrate third-party services, UI components and APIs
- Hands-on working with Docker-based deployments, and leveraging GitHub for code repo and version control is MUST
- Own end-to-end architecture: LLM selection, context engineering, microservices, integrations, and UI
- Build prototypes, storyboards, demos, accelerators, and reusable agentic blueprints
- Engineer & validate AI agents for reliability, reasoning, safety, and performance
- Lead PoCs, pilots, and phase0 MVPs across industries
- Create thought leadership, reusable assets, and mentor engineering teams
- Collaborate with hyper-scalers and product partners to craft next generation AI-led experiences
- Strong communication skills and articulation skills
- Bachelor's Degree or Equivalent Experience
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future
- MS or MBA degree
- Demonstrated ability to turn ambiguous business problems into crisp AI use cases, with clear value hypotheses and measurable outcomes
- Hands‑on prototyping mindset — able to quickly build functional demos, agent workflows, or LLM‑powered interactions that accelerate client conviction
- Track record collaborating with hyperscalers, LLM providers, or ISVs in co‑sell or co‑build motions
Benefits
- Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Company Overview