Location:
ELEHEAR is a fast-growinginnovator in the over-the-counter (OTC) hearing aid space, combining advancedAI-driven technology with a mission to make hearing care more accessible andaffordable. With in-house R&D, manufacturing, and a collaborative team ofengineers, audiologists, and support professionals, ELEHEAR is redefining howhearing care is delivered.
By removing traditional barriers to access, ELEHEAR empowers more individuals to benefitfrom high-quality hearing solutions—because when people feel heard, life soundsbetter.
Position Overview:
ELEHEAR is seeking a licensed Audiologist in Texas to join its fully remote care team. This role is ideal for someone who enjoysblending clinical expertise with technology to deliver a modern,customer-centered hearing care experience.
You will support patients remotely through hearing aidprogramming, education, and troubleshooting, while collaboratingcross-functionally with customer support, product, and development teams.
What makes this role unique:
This is an opportunity to practice audiology in a fullyremote setting while working at the forefront of the rapidly evolving OTChearing aid space. You’ll play a direct role in expanding access to hearingcare, while helping shape how technology and clinical support come together toimprove patient outcomes at scale.
KeyResponsibilities:
- Provide remote patient support via phone, email, and SMS
- Perform asynchronous hearing aid programming and adjustments
- Educate patients on hearing aid use, care, and maintenance
- Troubleshoot device performance and connectivity issues
- Assist patients with Bluetooth pairing and use of theELEHEAR mobile app
- Maintain accurate and detailed documentation of all patientinteractions
- Collaborate with customer service, marketing, and productteams to improve user experience and product performance
- Deliver a high-quality, patient-centered experience across awide range of technical comfort levels and age groups
Requirements:
- Doctor of Audiology (Au.D.) or equivalent
- Active Audiologist license in Texas (required)
- Minimum 1 year of hearing aid fitting experience
- Preferred: Experience with remote/tele-audiology services
- Preferred: Familiarity with platforms such as Aircall,Zendesk, WhatsApp, Calendly, or Google Drive
- Preferred: Comfortable participating in occasional mediaopportunities or contributing to educational/marketing content (e.g., as aclinical spokesperson)
Benefits:
- Full-time schedule, Monday–Friday (standard business hours)
- Medical, dental, and vision insurance
- Retirement plan
- Paid time off and holidays
- Fully remote work environment
- Opportunity to work at the forefront of OTC hearing careinnovation
Originally posted on