MEDHOST, a division of Harris; is seeking a Cash Posting Representative who is responsible for timely and accurate payment posting for various methods of reimbursements, including ERAs, EOBs, third parties, and patient payments.
This role is responsible for posting of various types of adjustments (contractual, write-offs, denials) and other adjustments as requested by facility. The position requires professional Customer interaction and adherence to MEDTEAM best practice methodologies.
This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who can work in CST or EST timezone.
Wage:
$18-$25/hr
AI & Innovation Mindset
We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.
What your impact will be:
PRIMARY DUTIES AND RESPONSIBILITIES (OTHER DUTIES MAY BE ASSIGNED)
Responsible for timely and accurate posting of payments and adjustments on all accounts daily
Balancing of ERA and manual RA's batches posted within the client's systems and balance to the amounts deposited to the client's bank accounts
Responsible for locating patient accounts to post payments; unidentified/unapplied accounts to be worked daily
Understands all aspects of payor contracts in terms of payments and refunds
Process/post payments and adjustment requests with the goal of account accuracy and customer satisfaction
Monitors and reports to leadership of any trends identified and documents cash posting/credit balance/refunding issues
Participates and completes special projects assigned by leadership to improve ongoing operations within the department
Develop workflows to improve internal process and efficiency
Works in partnership with other teams and team members to resolve outstanding items
Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements as needed
Responsible for QMS procedures listed in QMS Procedure Crosswalk found in QMS Manual as applicable
Administrative Duties
Accurately enters and submits time by the required departmental deadlines
Books travel in adherence to the company travel policy
Recommends, maintains and updates department documentation
Maintains documentation regarding Customer interaction
Provide training in areas of expertise and support for training documents necessary to assist clients as required
Maintains in-depth knowledge of software core products
Attend and participate in team and departmental meetings
Maintain application & industry knowledge through self-study and by attending training classes
Responds to email and phone communications timely
Ensure that all HIPAA Privacy and Security/Compliance requirements and responsibilities are adhered to constantly
Assists the leadership team with recommended improvements
All other duties as assigned
What we are looking for:
Basic knowledge of business office terminology
Proven ability to understand and interpret reason for patient accounting credit balances, payor overpayments
Knowledge of the full revenue cycle process
Good interpersonal skills that include the ability to effectively communicate in both writing and verbally
Must be detail oriented, function effectively under stress, organized, ability to multi-task and analytical skills required
Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives
Must be flexible with a "can do" attitude and have the ability to remain professional under high pressure situations
Ability to retain and protect confidential material
Able to prioritize customer issues and escalate or solve with urgency
2 years or more experience in reimbursement and/or accounts receivable setting; hospital or hospital central billing office setting
Must be able to follow directions and to perform work according to department standards when no directions are given
Computer skills in Microsoft Office applications (i.e., Word, Excel, PowerPoint, etc.) to complete work assigned and AS400 knowledge
Customer Service oriented
High Speed Internet access (minimum 300 Mbps download speed) and unlimited data
Smart phone for Multi Factor Authentication (MFA) application
What we can offer:
3 weeks’ vacation and 5 personal days
Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
Employee stock ownership and RRSP/401k matching programs
Lifestyle rewards
Remote work and more!
About MEDHOST:
MEDHOST, founded in 1984 and headquartered in Franklin, Tennessee, is a leading provider of healthcare information technology solutions. Serving over 1,000 healthcare facilities nationwide, MEDHOST offers a comprehensive suite of products, including electronic health records (EHR), financial management systems, and patient engagement platforms. Their mission is to empower healthcare organizations to enhance patient care and improve business operations through innovative, user-friendly solutions. In January 2024, MEDHOST was acquired by N. Harris Computer Corporation, further strengthening its position in the healthcare IT industry.
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
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