Note: The job is a remote job and is open to candidates in USA. OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They are seeking a Compensation Operations Manager to support and execute the operational infrastructure behind OpenAI's global variable compensation programs across various teams, focusing on driving scalable commission policies and operational excellence.
Responsibilities
- Administer compensation plans, quotas, credits, adjustments, exceptions, and payout processes
- Design and maintain scalable processes that ensure accurate and efficient compensation administration
- Implement and maintain compensation policies, ensuring that all program rules are consistently applied across GTM teams
- Manage field support triaging for compensation-related inquiries, streamlining communication between GTM personnel and back-office teams
- Execute recurring compensation payout cycles, reconciliations, and operational close processes
- Execute compensation letter generation, distribution, tracking, and record management
- Partner with Legal, HR, and Finance to support governance, approvals, compliance, and audit requirements
- Develop reporting, dashboards, and quality assurance processes to improve visibility and accuracy
- Serve as a key point of contact for compensation-related field questions and inquiries
- Build and maintain support resources, FAQs, documentation, and intake processes
- Partner with Enablement and Sales Leadership to improve understanding, adoption, and trust in compensation programs
Skills
- 8+ years of experience in compensation operations, sales operations, revenue operations, finance operations, or related operational roles
- Deep experience administering variable compensation programs at scale
- Strong experience with compensation systems and operational tooling
- Experience executing payout cycles, quota workflows, plan administration, and compensation governance
- Demonstrated ability to build and improve scalable operational processes in high-growth environments
- Strong cross-functional stakeholder management and communication skills
- Strong analytical, systems, and problem-solving capabilities
- A hands-on approach with a high level of accuracy, ownership, and attention to detail
- Comfort balancing strategic context with day-to-day operational execution
- Experience supporting or scaling compensation operations during periods of rapid growth
- Familiarity with consumption-based or hybrid revenue models
- Experience implementing or administering compensation management platforms
Benefits
- Offers Equity
- REMOTE
- Background checks for applicants will be administered in accordance with applicable law
- Qualified applicants with arrest or conviction records will be considered for employment consistent with those laws
- We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this [link](https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241).
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