Note: The job is a remote job and is open to candidates in USA. ALU provides higher education for a higher purpose, focusing on empowering students to tackle pressing global challenges. The Digital Systems & Operations Intern will support the operational excellence team by managing digital tools and data infrastructure, ensuring efficient project management and collaboration across various platforms.
Responsibilities
- Own the OPEX Asana workspace: project structure, portfolio views, custom fields, rules, and automations
- Maintain the strategic project portfolio with up-to-date actuals by assisting the project managers: milestone completions, RAG status updates, owner assignments, and dependencies
- Update Asana with new tasks, sub-tasks, and projects arising from business reviews and team meetings — same day, without being asked
- Build and maintain portfolio dashboards and reporting views that give leadership a real-time snapshot of strategic initiative health
- Configure Asana automations to reduce manual data entry: auto-routing of tasks, deadline reminders, and status escalations
- Ensure the tech roadmap workstream (OPEX-ETO collaboration) is accurately reflected in Asana at all times
- Own the OPEX team’s Google Drive: folder structure, naming conventions, access permissions, and version control
- Lead the institutional shared drive cleanup initiative: audit existing folders, implement role-based access logic, and migrate content to the agreed-upon architecture
- Build and maintain the OPEX team’s institutional wiki in Google Sites or Asana: process documentation, team templates, ways-of-working guides
- Establish and enforce a clean, consistent file-naming and folder-structure standard that the wider organization can adopt
- Configure, manage, and optimize the team’s AI notetaker (Gemini for Education or equivalent): meeting setup, speaker identification, output quality review
- Review AI-generated meeting notes for accuracy before they are distributed. Correct errors. Ensure action items are extracted correctly
- Audit the team’s Slack setup: channels, naming, integrations, notification settings
- Configure Slack integrations with Asana and Google Calendar so key updates surface in the right channels automatically
- Propose and implement a Slack channel structure and communication protocol for the OPEX team that reduces noise and improves signal
Skills
- Currently completing or recently completed a degree in information systems, business, computer science, data analytics, project management, or a related field
- Demonstrable hands-on experience with at least three of the tools listed above — not just familiarity, but genuine working proficiency
- Has built or managed a complex shared drive, Asana workspace, or similar system before — and can speak to how they did it
- Comfortable with AI tools and actively uses them in their own workflow
- Extreme attention to detail — you notice when something is off
- High sense of urgency without sacrificing accuracy
- Self-directed and proactive — you solve before being asked
- Systems thinker — you see structure where others see chaos
- Fast learner — you pick up new tools quickly and without frustration
- Calm under pressure — things will break and you will fix them
- Ownership orientation — when this role owns something, it is done well
- Comfort with ambiguity — you build structure into unclear situations
Company Overview