Note: The job is a remote job and is open to candidates in USA. Garner Health is a fast-growing healthcare technology company dedicated to transforming the healthcare economy. They are seeking a highly organized Event Operations Senior Associate to manage logistics for major events, ensuring seamless execution from planning through to onsite operations.
Responsibilities
- Own end-to-end logistics for Garner's Tier 1 owned events, including rooming lists, room blocks, food and beverage, room sets, banquet event orders (BEOs), decor, transportation, offsite activities, and overall onsite flow
- Manage venue and vendor sourcing and relationships: run RFPs with our sourcing agency (ConferenceDirect) and destination management companies (DMCs), review contracts for accuracy, pricing, and concessions, and route them through Legal and Finance
- Run the operational backbone of each event: build and maintain the production schedule, conduct hotel site visits, and hold weekly check-ins with the hotel and DMC to keep every detail on track
- Coordinate all onsite experience details, including swag and gifting, decor, badges, signage, entertainment, photography, room drops, spa, dining, and VIP and attendee transportation
- Execute flawlessly onsite: serve as a key operational presence at each event, managing program execution, troubleshooting in real time, and ensuring a seamless experience for attendees and Garner staff
- Own event budgets day to day: draft and maintain budgets, process contracts, invoices, and reimbursements with Legal and Finance, and reconcile final numbers after each event
- Drive the project management for each event: build and maintain detailed plans and timelines in Asana, and use Slack and Google Workspace to keep the team, vendors, and stakeholders aligned, communicating, and on schedule; confirm Garner attendees and run staff prep meetings in the lead-up to each event
- Support post-event wrap-up, including feedback sessions, reimbursements, and final budget reconciliation, capturing lessons learned to improve the next event
Skills
- 3+ years of experience in event operations, logistics, hospitality, or a related coordination role, ideally supporting large multi-day or corporate events
- Exceptional organization and attention to detail; you juggle many moving parts at once, approach work with the rigor needed to prevent misses and rework, and keep complex logistics on schedule
- A proactive, execution-oriented work style; you prioritize in partnership with your manager, flag early when priorities are unclear or your plate is too full, and get things done quickly without sacrificing quality
- Strong vendor and stakeholder coordination skills; you know who to go to for what, clearly articulate what you need from others, and follow up or escalate until issues are resolved
- Comfort with event and project tools (Swoogo, Asana, Google Workspace, Slack, or similar) and with budget, contract, and invoice processing
- Willingness to travel to and work onsite at events, including multi-day national programs, with the stamina and poise to execute under pressure
- An eagerness to use AI to work more efficiently and consistently
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
- Hands-on experience with hotels, BEOs, DMCs, and venue contracts is a strong plus
- Comfort using AI tools to streamline repetitive work is a plus
Benefits
- Equity incentive
- Flexible PTO
- Medical/Dental/Vision plan options
- 401(k)
- Teladoc Health
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