Note: The job is a remote job and is open to candidates in USA. Keenfinity Group is a global provider of intelligence-first video security solutions, and they are seeking an Inside Sales Associate to develop and maintain customer relationships through sales of IQSIGHT products. The role involves outbound and inbound calls to grow sales, conduct campaigns, and work collaboratively within the sales region.
Responsibilities
- Sales activity will represent ~ 60-70% of the position. These efforts include:
- Outbound calls directed towards agreed upon accounts within a region for the purpose of growing sales in these accounts and achieving defined sales goals – will be expected to work regional time zones
- Proactively prospect territory for newly developed business relationships and opportunities
- Conduct specific sales/product campaigns to win back inactive accounts
- Identify decision makers among the targeted leads to initiate sales process
- Determine prospect needs and requirements and suggest appropriate solutions
- Influence prospects to purchase, utilize or retain products and/or services
- Appropriately position our products against the competition
- Draw out, and seek to understand and overcome, customer objections
- Provide error-free written product and price quotations (Request for Quote – RFQ) to our internal and external customers, along with follow-up on all existing quotes
- Regional partnership activities involve:
- Working with the Director of Sales to implement action plans
- Tracking the participation of dealers in promotional and demo programs
- Reviewing territory progress, and conducting annual dealer stratification
- Training new regional team members on sales programs and procedures
- Travel to regional trade shows and team meetings as required by the business
- Reviewing and processing Product Spiffs, MDF, and Co-op
- Helping to resolve dealer invoice price discrepancies
Skills
- High school diploma or GED is required
- 3 years of pre-sales, customer service or inside sales experience, preferably selling technology products
- Excellent computer skills, specifically MS Word, PowerPoint, Excel and Outlook
- Strong verbal and written communication skills
- Effective presentation skills are necessary
- Professional telephone etiquette
- Ability to handle stressful situations in an efficient, professional manner
- Demonstrate an aptitude for understanding the applicable technology and be comfortable with continuous learning and conveying the products in a rapidly evolving industry
- Ability to support a team approach to satisfy sales goals and to assure 100% customer satisfaction
- The associate must reside in the western US (Pacific or Mountain time zone)
- An Associate degree in Business or a technical discipline
- Working knowledge of Security Systems products, in particular video products and systems
- SAP experience
- Multiple language capability
Benefits
- Commission
- Eligible to participate in Keenfinity Group's (US) Health and Welfare Benefit Plans—including medical, dental, vision, disability, and life insurance
- Company’s 401(k) plan, subject to the terms and conditions of the respective plan documents
- Eligible to participate in Keenfinity Group’s paid time off and sick leave programs in accordance with applicable policies
- Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions
Company Overview