Note: The job is a remote job and is open to candidates in USA. The Campbell's Company, known for its iconic food brands, is seeking a Key Account Manager responsible for managing customer relationships and improving in-store execution of their portfolio. The role focuses on achieving sales targets, developing customer-specific plans, and building strong relationships with key decision-makers.
Responsibilities
- Accountable for the ongoing development of customer specific plans that lead to the achievement of annual operating plan objectives, specifically share of display and continued growth of our brands
- Achieve or exceed customer sales objectives through personal impact
- Build winning relationships through consistent compression selling to customer area decisionmakers at the regional and store level
- Responsible for effective communication to elevate execution through our internal processes
- Communicate in a timely manner
- Collaborate with all key stakeholders as needed
- Provide feedback upstream to Customer team for more effective program planning in the future
- This is to include, but not limited to, period promotions, pricing, display execution, merchandising activity, service opportunities, and period results
- Identify and lead store level execution of growth activities of new opportunities to build our business
- Manage the development and sell-in of field activated promotions such as secondary location placement, displays, and shelf space working with the Retail Operations Manager, Director of Operations and local Field Sales team
- Build and improve region capability for upselling in-store and compression selling across Market Sales Leads, Market Development Leaders and Zone Sales Managers (role play)
- Ongoing assessment, identification, and communication of competitive activities
- May perform other duties as required to deliver the business goals of the company
- Must maintain focus on core accounts to drive consistent call coverage, while also identifying incremental opportunities to improve the strength of the region business plan through upselling to broader accounts
- Manage customer situations and respond promptly to customer needs within 24 hours
- Solicit customer feedback to improve service and respond to requests for service and assistance
- Demonstrate high level of customer service, identifying and responding actively and with sensitivity to the needs of all internal and external customers
- Must be able to plan, pre-sell, communicate, and execute store level promotions with specific and clear details
- Foster quality focus in others and work to improve processes, products and services
- Ability to build morale and group commitments to goals and objectives and support everyone's efforts to succeed
Skills
- B.A. required
- Minimum of 4 years of relevant experience
- Advanced Microsoft skills including Excel and PowerPoint
- Strong verbal and written communication skills
- Problem solving skills
- Strong technical and analytical skills
- Strong relationship building skills and selling capabilities
Benefits
- Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
- Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
- Campbell’s offers unlimited sick time along with paid time off and holiday pay.
- If in WHQ – free access to the fitness center.
- Access to on-site day care (operated by Bright Horizons) and company store.
- Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
- Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.
- In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment.
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