Note: The job is a remote job and is open to candidates in USA. CTC is seeking a Learning and Development Specialist to conduct and facilitate training programs for employees and external audiences. The role involves planning and implementing training sessions, monitoring compliance with training requirements, and analyzing training effectiveness to enhance learning outcomes.
Responsibilities
- Conducts or facilitates training courses for organization employees or external audiences
- Plans, coordinates, and implements all aspects of training programs for participants throughout the organization
- Selects appropriate materials
- Creates an environment that is conducive to learning and exchanging information
- Engages the learner and produces the desired outcomes
- Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance
- Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements
- Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate
- Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas
- Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed
- Follows established guidelines/procedures
Skills
- Bachelor's degree
- 2 or more years of training or learning development experience
- Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- Master's Degree
- Understanding of curriculum design and adult learning principles
- Experience using a wide variety of training tools to effectively facilitate to a wide audience
- Experience managing projects or processes
Company Overview