Note: The job is a remote job and is open to candidates in USA. Atos Group is a global leader in digital transformation, operating in 54 countries and committed to a secure and decarbonized future. They are seeking a Senior Network Engineer to support their Public Safety’s Next-Generation 9-1-1 solution, focusing on deploying voice solutions and ensuring high availability and security in network systems.
Responsibilities
- Knowledge of the NG911 topology and associated equipment
- Participating in network planning, engineering, and architecture processes
- Produce and/or maintain technical and procedural documentation as directed
- Provide 2nd or 3rd level support on incidents and service requests
- Deploy, configure network devices based on designs and standards provided
- Maximize network performance and availability by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization
- Secure network system by establishing and enforcing policies
- Diagnose, troubleshoot, and resolve complex network issues in a timely manner
- Ensure high availability of network services through redundancy, failover configurations, and proactive maintenance
- Coordinate activities among multiple groups to ensure 99.999% uptime for the organization
- Provide on-call technical support after hours and on weekends as needed
- Document designs and policies associated with networks and maintain proper documentation of systems configurations
- Lead network-related projects, from concept to deployment, ensuring milestones and deliverables are met
- Collaborate with stakeholders to gather requirements and provide recommendations for network improvements
- Implement and enforce network security protocols, including firewalls, VPNs, IDS/IPS, and encryption standards
- Monitor for vulnerabilities and apply patches, updates, or changes to mitigate risks
- Ensure compliance with organizational policies and regulatory standards
Skills
- In-depth knowledge of security requirements for deploying voice solutions in the field
- Experience configuring Cisco Routers, Switches, SDWAN and VXLAN to predefined standards in a voice environment ensuring an 99.999% uptime
- Experienced in the operational network/voice environment and using high-level functional voice systems analysis, design, integration, documentation, and implementation methodologies on complex problems
- Knowledge of the NG911 topology and associated equipment
- Participating in network planning, engineering, and architecture processes
- Produce and/or maintain technical and procedural documentation as directed
- Provide 2nd or 3rd level support on incidents and service requests
- Deploy, configure network devices based on designs and standards provided
- Maximize network performance and availability by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization
- Secure network system by establishing and enforcing policies
- Possess in-depth knowledge and experience with the following platforms in IPv4 and IPv6 environments: Cisco SD-WAN, Versa, Cisco ISR and ASR Routing platforms, Cisco Nexus 9K Switching, Cisco Catalyst Switching, Cisco NG Firewalls, Cisco ASA Firewalls, VXLAN
- Diagnose, troubleshoot, and resolve complex network issues in a timely manner
- Ensure high availability of network services through redundancy, failover configurations, and proactive maintenance
- Coordinate activities among multiple groups to ensure 99.999% uptime for the organization
- Provide on-call technical support after hours and on weekends as needed
- Document designs and policies associated with networks and maintain proper documentation of systems configurations
- Experience with Virtualized Networks (VMware, Google Cloud Platform, Azure Cloud Platform)
- Ability to work as a part of a distributed team, despite the diversity (cultural, geographic and other differences)
- Participate in on-call schedule and, when required, work outside of normal business hours during planned maintenance windows
- Lead network-related projects, from concept to deployment, ensuring milestones and deliverables are met
- Collaborate with stakeholders to gather requirements and provide recommendations for network improvements
- Implement and enforce network security protocols, including firewalls, VPNs, IDS/IPS, and encryption standards
- Monitor for vulnerabilities and apply patches, updates, or changes to mitigate risks
- Ensure compliance with organizational policies and regulatory standards
- Understanding and knowledge of security NIST, CIS, or NENA
- Managing and working with other Managed Service Providers such as Lumen Versa
- Possess clear and effective communication skills (oral and written English)
- Excellent email and telephone etiquette
- 10+ years demonstrated experience in network engineering, implementing, and maintaining geographically dispersed networks
- 5+ years of network security experience (Firewalls, security tools, threat mitigation, etc.)
- Demonstrates ability to advance technologies, processes, and practices in area of specialization or discipline
- Possess Cisco CCNP, CCIE, Security and/or SDWAN certification or equivalent experience
- Azure, GCP and/or VMware Certification
- NG 9-1-1 networking or carrier grade voice networking
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