Note: The job is a remote job and is open to candidates in USA. Blue Mantis is seeking a highly skilled and experienced Network Engineer to join their dynamic team in supporting customers. The role involves managing, troubleshooting, and optimizing a range of network technologies while ensuring network reliability, security, and performance.
Responsibilities
- Quickly assess and resolve network-related incidents, ensuring minimal disruption to operations
- Conduct root cause analysis (RCA) and implement preventive measures to avoid recurrence
- Perform firmware updates, patches, and upgrades across all network devices
- Monitor network health and performance, identifying and addressing potential issues proactively
- Create and maintain detailed documentation, including Standard Operating Procedures (SOPs) and technical diagrams
- Develop runbooks to streamline troubleshooting and resolution processes
- Provide timely updates and clear communication to stakeholders during incidents and maintenance activities
- Collaborate with cross-functional teams to ensure seamless integration of network services
- Participate in an on-call rotation to provide 24/7 network support when needed
Skills
- Expertise in managing, troubleshooting, and optimizing a range of network technologies, including Cisco and Nexus switches, Meraki, Palo Alto, and Check Point firewalls, physical and virtual F5 load balancers, and Cisco SAN switches
- Quickly assess and resolve network-related incidents, ensuring minimal disruption to operations
- Conduct root cause analysis (RCA) and implement preventive measures to avoid recurrence
- Perform firmware updates, patches, and upgrades across all network devices
- Monitor network health and performance, identifying and addressing potential issues proactively
- Create and maintain detailed documentation, including Standard Operating Procedures (SOPs) and technical diagrams
- Develop runbooks to streamline troubleshooting and resolution processes
- Provide timely updates and clear communication to stakeholders during incidents and maintenance activities
- Collaborate with cross-functional teams to ensure seamless integration of network services
- Participate in an on-call rotation to provide 24/7 network support when needed
- Expertise in Cisco and Nexus switches, with a solid understanding of VLANs, trunking, spanning tree, and Layer 3 routing protocols (BGP, OSPF, EIGRP)
- Hands-on experience with Palo Alto and Check Point firewalls, including policy configuration, troubleshooting, high availability and optimization
- Experience with Meraki networks and cloud-based management
- Proficiency with physical and virtual F5 load balancers, including configuration and troubleshooting
- Familiarity with network monitoring tools and automation techniques using scripting (Python, Ansible, or similar)
- Analytical and problem-solving abilities
- Strong verbal and written communication skills to provide clear updates and create comprehensive documentation
- Ability to work independently and as part of a team in a fast-paced, high-pressure environment
- Minimum 3-5 years of experience in network engineering roles, with a focus on enterprise-scale environments
- Proven track record in incident management, RCA, and delivering network solutions under tight deadlines
- Experience with firmware updates, patch management, and hardware lifecycle management
- Cisco Certified Network Associate (CCNA) or higher
- Palo Alto Networks Certified Network Security Engineer (PCNSE)
- F5 Certified Administrator or similar
Company Overview
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