Note: The job is a remote job and is open to candidates in USA. FrameWorks Institute is dedicated to improving health justice and supporting children, youth, and families. The Program Manager will oversee the day-to-day operations of these programs, ensuring alignment with organizational goals and managing various administrative and project management tasks.
Responsibilities
- Manage and optimize daily operational functions, developing and maintaining all internal processes and ensuring that they are efficient and aligned with organizational standards as well as program and project objectives and timelines
- Maintain a reporting schedule and collaborate with the operations team and program staff to prepare reports to funders
- Support the program and project leads in systematically creating and tracking the budget
- Establish and maintain vendor relationships, ensuring that all services are delivered to meet organizational standards and project needs
- Provide day-to-day administrative support to both teams, ensuring smooth and efficient operations (including data entry, scheduling meetings, drafting strategy and planning documents, developing workplans including methods and processes to move work along, maintaining files and records of project activities, issuing reminders to project staff about meetings and impending deadlines, etc)
- Provide support such as, scheduling interviews, setting recruitment criteria, paying incentives, and filing consent forms
- Provide support as needed such as IRB applications, data protection plans and activities
- Supports program leads with internal communications (Slack, email, and other internal communications) to foster a welcoming and inclusive team culture
- Develop and maintain comprehensive project plans and timelines. Regularly update team members on project milestones, deliverables, and challenges to ensure transparency and accountability
- Identify and address potential project risks and challenges proactively, ensuring contingency plans are in place to mitigate delays or disruptions
- Help monitor and track project budgets, ensuring activities align with financial constraints and deliverables meet funding requirements. Support budget development for new business proposals
- Develop and distribute clear, actionable agendas for project meetings, ensuring alignment with project goals and objectives. Document key takeaways and action items from meetings, ensuring follow-up tasks are assigned, tracked, and completed on schedule
- Handle all logistical aspects of meetings, including booking venues (for in-person meetings), managing video conferencing tools, and ensuring accessibility for all participants
- Act as a liaison between project team members to ensure seamless communication, coordination, and collaboration across different workstreams
- Use project management tools to streamline workflows, track progress, and facilitate communication among team members and stakeholders
- Plan and execute events, including virtual workshops, webinars, and in-person meetings. Manage all aspects of event logistics, from venue selection and setup, purchasing material and supplies, to participant registration and post-event evaluation
- Develop and manage budgets for events, ensuring that resources are allocated effectively and within budget constraints
- Attend staff, departmental, and other required meetings and trainings
- Occasional in-person attendance at key team meetings is expected, with additional periodic travel for conferences, meetings, and other organizational events
- Other duties as assigned
Skills
- Strong experience in project management, operations management, programmatic implementation or a similar role within a non-profit, mission-driven organization, social enterprise or academic research institution
- Experience with implementing multi-year programmatic learning and action projects and supporting their implementation over time
- Strong organizational and time-management skills, with the ability to manage multiple tasks and projects simultaneously
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams, coalition members, and external stakeholders
- Highly adaptable, detail-oriented, and capable of managing multiple priorities in a dynamic environment
- Experience in event management, including in-person and virtual
- Experience in vendor and budget management
- Strong understanding of organizational operations, including process efficiency, resource management, and administrative support
- An interest in and understanding of social movements, particularly those geared towards liberation and decolonization
- Ability to take initiative, make informed decisions, and provide strategic guidance to the organization
- Strong skills in building and maintaining positive relationships with team members, project partners, and other stakeholders
- Excellent problem-solving skills: a nimble thinker who is results oriented, and deadline driven
- Demonstrated ability to integrate principles of equity, justice, and inclusion into daily work
- Demonstrated ability to work both independently and collaboratively
- Foundational computer skills, including Google workplace and the Internet. Ability to navigate at a basic level within web-based applications
- Use of Google email and calendaring
- Use of online teleconferencing software (e.g., Zoom or Teams)
- Expertise in project management tools and software (e.g., Asana)
- Work Environment: The employee is expected to maintain a dedicated, home workspace with reliable internet connectivity. Regular collaboration will occur via video conferencing, chat, and other digital communication tools. This role may require occasional virtual meetings across multiple time zones. While the position offers flexibility, standard core working hours 9am – 5pm ET are expected for availability and team coordination
- Travel will be required for in-person meetings and conferences, 4-5 times in a calendar year
- Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to use a keyboard, mouse, and monitor for extended periods. Must be able to communicate clearly via video, phone, and written correspondence. Occasional lifting of light objects (up to 10 lbs.), such as laptops or office supplies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Benefits
- 5 weeks of paid vacation leave per year
- 21 days of holiday leave, including a full week off between Christmas and New Year's and 4 additional summer holidays
- 100% Employer-Paid Health Insurance — Medical, dental, and vision coverage fully covered by FrameWorks — no premiums out of your pocket
- 403(b) retirement plan
- Life insurance
- Disability insurance to protect you and your future
- Flexible Spending Plan — Pre-tax savings options to help you manage healthcare and dependent care costs
- Dedicated professional development funding to support your learning, certifications, conferences, and career goals
- This fully remote role is designed to support strong work/life balance and flexibility
Company Overview
Company H1B Sponsorship