Note: The job is a remote job and is open to candidates in USA. MetLife is the nation’s largest non-medical carrier of group insurance, impacting over 55,000 customers and covering more than 50 million employees and their families. The Project Manager for System Migrations will lead the conversion of customer disability and leave management programs to MetLife's cloud-based systems, ensuring operational readiness and driving cross-functional coordination to enhance customer experiences.
Responsibilities
- Lead customer migration initiatives from planning through execution, ensuring successful and efficient transitions to MetLife's cloud-based claims platform
- Create and maintain comprehensive project plans, schedules, resource plans, and status reporting for multiple concurrent disability migration projects
- Oversee cross-functional teams, including testers, developers, operational readiness resources, and business partners, to support migration and integration activities
- Manage stakeholder relationships and coordinate activities across operations, account teams, product owners, vendors, and business leaders to ensure alignment on scope, timelines, risks, and deliverables
- Monitor project milestones, dependencies, testing activities, and operational readiness efforts while proactively identifying and resolving issues that may impact successful delivery
Skills
- 10+ years of project leadership experience managing multiple concurrent projects and driving successful delivery of complex business initiatives
- 7+ years of experience utilizing Microsoft Project and Microsoft Office tools to develop project plans, manage schedules, and communicate project status
- Experience supporting operational processes and customer implementations, including coordinating stakeholders, managing dependencies, and driving successful project execution
- Strong verbal and written communication skills with the ability to effectively engage and influence stakeholders across all levels of the organization
- Demonstrated problem-solving, analytical, and research capabilities, with the ability to balance structured project management practices and pragmatic execution to achieve business outcomes
- Project Management Professional (PMP) certification
- SAFe Scrum Lead certification or experience supporting Agile delivery methodologies
- Bachelor's Degree with 2+ years of experience within the insurance industry
- Experience implementing or migrating Group Benefits customers, including disability and leave management solutions
- Experience leading cross-functional teams and driving operational readiness activities in large-scale transformation or migration programs
Benefits
- Annual short-term incentive compensation
- Stock-based long-term incentives
- Programs for physical and mental health
- Financial wellness
- Support for families
- Comprehensive health plan that includes medical/prescription drug and vision
- Dental insurance
- No-cost short- and long-term disability
- Company-paid life insurance
- Legal services
- Retirement pension funded entirely by MetLife
- 401(k) with employer matching
- Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
- Employee Assistance Program (EAP)
- Digital mental health programs
- Parental leave
- Volunteer time off
- Tuition assistance
Company Overview