Note: The job is a remote job and is open to candidates in USA. Point Broadband is an organization that operates in the telecommunications sector, and they are seeking a Project/Program Manager of Transformation. This role is responsible for managing the Transformation program's execution, overseeing the sprint cycle, and ensuring effective communication and reporting across various workstreams.
Responsibilities
- During program stand-up, build the intake process, scoring template, sprint tracking system, and meeting cadence so the team is operationally ready before the first sprint activates
- Own the sprint cycle end-to-end, tracking tasks, owners, and blockers across IT, Data & Analytics, and business teams for all active initiatives
- Maintain the cross-workstream dependency log and escalate conflicts between concurrent initiatives before they create delays
- Manage the initiative intake queue, ensuring all submissions are routed through the scoring process with the Business Process Manager before reaching IT
- Produce all program status reporting, including cadenced sprint reviews and portfolio summaries for leadership
- Own the program calendar and meeting rhythm. Prepare agendas, capture decisions, and distribute action items in advance of each session
- Coordinate with IT, Data & Analytics, People Operations, and business owner liaisons to track commitments and surface risks across extended program accountabilities
Skills
- 5+ years of experience in program coordination or project management within a transformation, technology, or consulting environment
- Experience managing sprint or agile-style work cycles across mixed initiative types
- Exceptionally organized with a proven ability to manage multiple concurrent workstreams, maintain accurate tracking systems, and flag issues before they escalate
- Comfortable holding senior stakeholders and technical teams accountable when commitments slip, without being adversarial
- Experience producing executive-ready status reporting that is clear, concise, and requires minimal editing before presentation
- Proficiency with sprint and project tracking platforms (e.g., Jira, Smartsheet). Able to build tracking systems from scratch, not just administer existing ones
- Strong written communication skills; able to translate program activity into clear updates for both technical and business audiences
- Bachelor's degree required
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
- Formal agile or project management certification (e.g., Scrum Master, CAPM, PMP) a plus
- Experience in telecom or a similarly complex operational environment a plus
- MBA or advanced degree preferred
- Familiarity with process mapping tools (e.g., Lucidchart), BI tools (e.g., Power BI, Tableau), and enterprise LLMs (e.g., Claude, ChatGPT) a plus
Benefits
- Medical (3 plans to choose from), Dental and Vision
- Short Term Disability
- Flexible Spending Accounts
- Company Paid Life as well as Voluntary policies
- 401(k) with generous company match
- Paid Time Off
- Share the Care Paid Time Off
- Paid Holidays
- Uniform/Boot allowance *Applicable by Position*
- Cell Phone Allowance *Applicable by Position*
- Career Progression Opportunities
- Discounted Broadband Services *Where Applicable*
Company Overview