Note: The job is a remote job and is open to candidates in USA. Siemens Digital Industries Software is a leading global software company dedicated to computer aided design and 3D modeling. They are seeking a dedicated IT Salesforce Business Analyst to manage Salesforce-related business processes, communicate with stakeholders, and translate business needs into technical solutions.
Responsibilities
- Coordinate and work with the Salesforce Team and Product Owners to understand, refine and help document solutions for business requirements in the form of User Stories
- Analyze business requests, and ask important and relevant questions to ensure solutions meet the requirements and do not cause negative impacts
- Participate in scoping, planning, prioritization, and requirements activities in coordination with Product Owners, Solution Managers, Developers, and Business Owners on Improvement/Change Requests
- Drive continuous improvement within existing sales applications and processes and formulate solutions to support new business initiatives
- Implement business/technical solutions in Salesforce Sales Cloud within given timeframes using OOB configuration
- Work closely with Developers, Infrastructure groups and other support teams on day-to-day application-related issues following given SLAs
- Support testing of improvements, new SFDC releases, and interfaces as needed
- May be asked to work on production improvements, production bugs, large projects, M&As, data migration, or scrum master responsibilities
Skills
- Undergraduate Degree
- Minimum 5-7 years of experience with Salesforce.com System Administration and Business Analysis
- Minimum 1-2 years of experience working in Agile/Scrum development environment using sprints to deliver minimum viable products (MVP)
- Strong Salesforce administration skills: field creation, approval processes, validation rules, flows
- Must be a flexible and creative individual capable of supporting multiple priorities and projects in a fast paced, often ambiguous, and diverse environment
- Strong business process improvement skills; process mapping, problem identification, application of procedures and standards
- Good verbal and written communication skills; ability to deliver complex concepts through abstract models and presentations; attention to detail
- Salesforce.com System Administrator or similar
- Copado or similar deployment tool expertise
- Experience with Agile tools (Jira, Polarion, etc.)
- CPQ or Revenue Cloud experience is a plus
- Understanding of business data management and modelling
- Leadership, planning, and execution skills
Benefits
- Flexibility - Choosing between working at home and the office at other times is the norm here
- We offer great benefits and rewards, as you'd expect from a world leader in industrial software
Company Overview