Note: The job is a remote job and is open to candidates in USA. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage. They are seeking a Sage Intacct Senior Consultant to manage multiple projects and customers, delivering software solutions for implementation projects with a focus on high customer satisfaction and successful adoption.
Responsibilities
- Managing multiple projects and customers simultaneously to successfully implement following our prescriptive implementation methodology resulting in in-scope/on-budget/on-time delivery, high customer satisfaction, and successful customer adoption
- Executing all aspects of the implementation process which includes collaborative consultation with the client, requirements definition, solution design, configuration, unit and integration testing, training, data cleansing, and data migration
- Maintaining deep knowledge of the Sage Intacct software including expertise implementing and using Sage Intacct advanced modules, as well as staying current with the latest product features and enhancements
- Configuring and implementing the Sage Intacct software based on a thorough understanding of customer-specific business processes as well as industry and system best practices
- Developing and deploying implementation project plans and ensure projects are delivered on time, on budget while optimizing return on investment
- Utilizing and developing less experienced implementation resources providing on-the-job coaching and mentoring
- Conducting training for customer end-users at all levels of the customer organization and relate system functionality to customer business requirements
- Effectively documenting customer business requirements into configurable software solutions and business management processes utilizing best practices and visual process flowcharts
- Responding to customer technical support issues related to the system implementation
- Designing and building industry specific key performance indicators, reports, and dashboards
- Working in a team-oriented and collaborative environment with Professional Services, Sales, Support, Marketing and Customer Success to effectively coordinate project execution and completion
- Delivering prompt, concise, and friendly communications while providing high quality service and leadership to align with customer goals and requests
- Contributing to and using knowledge repository of deployment best practices and enhance tools and repeatability of service delivery
- Mentoring Associate Solution Architects and Solution Architects on processes, Sages Intacct modules and customer/project management
- Serving as an escalation point for project issues
- Learn and grow from direct on the job coaching and mentoring along with participating in firm wide learning and development programs
- Utilize your entrepreneurial skills to network and build strong relationships internally and with your clients
- Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals
- Enjoy friendships, social activities and team outings that encourage a work-life balance
Skills
- Bachelor's degree required, preferably in Accounting, Business or MIS (candidate must also have general understanding of accounting terms through previous courses or experience)
- Three (3)+ years' experience providing consulting and implementing Sage Intacct, ERP/financial applications and/or other SaaS solutions
- Consulting experience end-to-end through the entire software delivery life cycle following a process-based methodology or experience as an end user who has gone through a software implementation or upgrade
- Demonstrated skills in the areas of time management, communication, relationship building, collaboration, and problem solving
- Strong leadership, project management, organizational and analytical skills, initiative, adaptability
- Microsoft Suite skills
- Eligibility to work in the U.S. without sponsorship
- Advanced proficiency with Excel (pivot tables, VLOOKUP's, macros, etc.) is preferred for efficient data mapping, integration, and migration of customer data
Benefits
- Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.
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