Note: The job is a remote job and is open to candidates in USA. CVS Health is committed to building a more connected and compassionate health experience. The Senior Product Manager will manage the vision, roadmap, and requirements for the AI Governance team, focusing on modernizing governance through automation and ensuring responsible AI practices.
Responsibilities
- Define product strategy, capabilities, and roadmaps for the governance as code team of engineers
- Define Agent to agent workflows
- Research industry practices in this domain and choose best bath forward taking an agile approach to development
- Establish shared vision across the company by building consensus on priorities
- Building influential relationships with business partners, stakeholders, and peer group to drive outcomes
- Meet with internal stakeholders, exhibitors, and buyers to gather requirements, understand customer needs, and define product features
- Conducting thorough business case and value analysis to prioritize scope and approach of solutions
- Work with other Product Mangers and Product Owners to determine and manage cross-team dependencies
- Define and analyze metrics that inform the success of our platform and related products
- Following human centered thinking to design, develop and facilitate working sessions to compile business needs and user feedback
- Review epics and refine user stories with the Engineering to support the development process
- Coordinate with the UI/UX team to define short and long-term goals and produce actionable artifacts
- Maintain accurate and actionable user stories throughout the development life cycle in the new era of agentic development
- Verify stories are completely based on acceptance criteria
- Learn and master industry knowledge and product management skills by staying curious in nature and continuously learning
- Participate in the incident management process as required to support overall issue resolution
- Identifying, managing, and mitigating risks at program and product level and communicate to appropriate stakeholders
- Participate in Agile ceremonies such as stand ups, sprint demos, and retrospectives
- Identify and build relationships with key users to establish a regular cadence of feedback gathering
- Exceptional soft skills, including the ability to articulate to both technical and business audiences
- Excellent organizational, analytical, and problem-solving skills and demonstrated experience in using tools such as Excel, Visio, Miro, PowerPoint
Skills
- 7+ years of experience as a Product Manager working in a large, matrixed organization with many internal partners
- 5+ years of experience working in an Agile methodology, using Agile productivity tools, leading incremental software releases
- 5+ years of experience working on data and analytics-based platform capabilities, services, or products
- 3+ years of experience working with UI/UX teams to develop wireframes and working prototypes based on end user feedback and human centered design
- Undergraduate degree required
- Graduate degree preferred
- Preference given to candidates with degrees and credentials in agile, product management, data and analytics related fields
- Experience with Responsible AI concepts such as fairness, transparency, explainability, and auditability
- Background working in regulated or high-trust technology environments
- Ability to translate governance or risk requirements into scalable solutions
Benefits
- Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above
- Award target in the company’s equity award program
- Comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
Company Overview