Note: The job is a remote job and is open to candidates in USA. Commerce is a company that empowers businesses to innovate with an AI-driven commerce ecosystem. They are seeking a Senior Software Engineer (AI Specialization) to design and build AI agents that enhance user interactions with their products, driving automation and providing intuitive experiences.
Responsibilities
- Design, build, and iterate on AI agents that interact with data across BigCommerce and partner ecosystems to drive automation
- Connect agents to MCP (Model Context Protocol) servers that interact with various backend systems (APIs, Databases, etc) to surface their capabilities to the AI agents to drive powerful and intuitive user experiences
- Build AI agents that can assist with store management actions, by interpreting user intent and calling necessary api’s
- Develop and integrate AI assistant features directly into the BigCommerce control panel to support natural language queries and actions
- Collaborate with product designers and NLP experts to deliver intuitive, useful, and delightful conversational experiences
- Quickly build proof-of-concept solutions to validate relevant user stories
- Contribute to internal tooling and frameworks that support LLM fine-tuning, prompt engineering, and safe action execution
Skills
- 5+ years of experience in backend or full-stack software development, ideally with a focus on AI/MCP/A2A systems
- BS or higher degree in Computer Science or related technical field
- Strong and proven programming skills in Go
- Experience working with LLMs (OpenAI, Anthropic, etc.) and building agentic AI applications
- Understanding of prompt engineering concepts
- Deep understanding of RESTful APIs and data integration across systems
- Excellent problem-solving skills and ability to work in a fast-paced, exploratory environment
- Strong collaboration and communication skills in cross-functional teams
- Strong preference toward execution and delivery
- Experience with e-commerce platforms or SaaS product development
- Background in conversational AI or natural language processing
- Familiarity with prompt engineering and chaining tools (LangChain, Semantic Kernel, etc.)
- Experience building in or for mobile environments (iOS/Android) is a plus
- Previous work with rules-based systems, automation tools, or AI copilots
Benefits
- Variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies
- Hybrid work model with three days per week in the office for candidates based in the Austin or Atlanta metro area
- Inclusive and accessible hiring experience with accommodations or adjustments at any stage of the recruitment process
Company Overview
Company H1B Sponsorship