Note: The job is a remote job and is open to candidates in USA. Data Nexus AI is seeking a highly experienced Senior Observability & Site Reliability Engineer to support large-scale enterprise platforms and mission-critical applications. The role involves close collaboration with development, infrastructure, and operations teams to ensure platform reliability, performance visibility, and incident response effectiveness.
Responsibilities
- Design, implement, and maintain enterprise observability solutions using Splunk Enterprise including dashboards, alerts, and data ingestion pipelines
- Develop and enhance monitoring frameworks for infrastructure, applications, and web platforms
- Automate operational processes using Linux shell scripting and Python
- Implement intelligent alerting strategies to reduce noise and improve incident response efficiency
- Provide L3 production support for business-critical applications and infrastructure
- Support cloud and containerized deployments across AWS and Kubernetes environments
- Collaborate with engineering teams to standardize logging and telemetry practices
- Drive root cause analysis, post-incident reviews, and continuous reliability improvements
- Build operational runbooks, disaster recovery procedures, and service continuity plans
- Integrate monitoring and deployment workflows with CI/CD tools such as Jenkins, Git, and TeamCity
- Support database monitoring and performance analysis across SQL Server, Oracle, DB2, and MySQL platforms
- Participate in ITIL-based change, incident, and problem management processes
Skills
- Strong hands-on expertise in Splunk engineering, administration, and architecture
- Advanced experience in Linux / Unix environments
- Proficiency in Python, Shell scripting, and automation frameworks
- Experience with AWS cloud services and Kubernetes / Docker platforms
- Knowledge of monitoring tools such as Nagios and custom observability solutions
- Experience supporting high-availability web platforms and distributed systems
- Strong troubleshooting and production incident management skills
- Understanding of CI/CD pipelines and deployment automation
- Familiarity with ITIL processes and service management tools like ServiceNow
- Splunk certifications (Power User / Admin / Architect)
- Experience building large-scale telemetry platforms
- Background in financial services or high-transaction enterprise environments
- Experience designing intelligent alerting and automated incident workflows
Benefits
- This is a W2 Role
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