Note: The job is a remote job and is open to candidates in USA. Tosoh Quartz is a global leader in high-precision silica glass products, focused on the semiconductor industry. They are seeking a Senior Key Account Manager to lead the global commercial relationship with one of their top-tier semiconductor customers, providing full ownership of a large, complex account.
Responsibilities
- Own the end‑to‑end commercial and account relationship with Intel across fabs, regions, and functional stakeholders
- Serve as the primary interface with customer’s Quartz Commodity Management organization, ensuring alignment, responsiveness, and consistent execution
- Meet or exceed annual revenue and budget commitments for customer globally
- Operate effectively within customer's scorecard‑driven supplier management framework, including quality, delivery, responsiveness, cost, and escalation management
- Lead Quarterly Business Reviews (QBRs) and routine operational reviews with customer's stakeholders
- Maintain an 18‑month rolling global forecast in close partnership with internal planning, manufacturing, and operations teams
- Identify and secure quartzware opportunities associated with new tools, process changes, and future technology nodes
- Manage customer‑specific programs, including:
- Supplier Report Card performance
- SPARC program participation and compliance
- Consignment and inventory programs, including reconciliation and cycle counts
- Act as the internal single point of accountability, driving cross‑functional execution across Engineering, Quality, Planning, and Operations
- Provide concise, disciplined weekly account reporting to the Vice President of Sales
- Maintain consistent, executive‑level communication and professionalism during audits, escalations, and performance reviews
Skills
- 7+ years Semiconductor industry experience required
- Demonstrated success managing a large, complex Tier‑1 OEM account with structured governance and clear performance expectations
- Familiarity with the pace, rigor, and accountability typical of major semiconductor OEM customers
- Comfortable operating in capacity‑constrained and limited‑pricing environments
- Demonstrated success leading cross‑functional efforts, resolving issues, and driving outcomes without formal authority
- Disciplined, organized, and execution‑focused
- Direct communicator who values clarity, follow‑through, and documentation
- Calm, credible, and professional under pressure, particularly during escalations or performance reviews
- Highly responsive and comfortable with frequent customer interaction
- Willing and able to spend time onsite at customer locations as needed
- Prior direct Intel experience or long‑term Intel supplier experience is a plus
- Engineering or technical background is a strong plus but not required
Benefits
- Comprehensive health and wellness benefits
- $500 annual wellness reimbursement
- 401(k) with Company match
- Generous PTO accrual and 10 paid holidays
- Tuition reimbursement
- Dependent scholarship and education assistance
- Columbia Sportswear Employee Store access
- Additional perks that make Tosoh Quartz a great place to build your career
Company Overview