Note: The job is a remote job and is open to candidates in USA. Life360 is a company dedicated to keeping families connected through innovative technology and services. They are seeking a Senior Technical Program Manager to lead product and strategy operations in their engineering department, focusing on enhancing operational systems and driving cross-functional projects. The role emphasizes AI integration and requires a strategic thought partner to improve processes and ensure alignment with organizational goals.
Responsibilities
- Own the department’s end-to-end planning operating system: OKR cycles, QBR prep, roadmap management, review operations, and quarterly goal-setting
- Own the weekly execution alignment meeting: agenda, pre-reads, decisions logged, follow-ups closed out
- Drive the development of strategic collateral, including all-hands presentations, team offsite content, and presentations to executives
- Centralize the department’s artifacts into one reliable source of truth, aligned with Life360’s knowledge management framework
- Transform the department’s operating system from AI-assisted to AI-native, thoughtfully and rigorously
- Serve as connective tissue across departments and functions
- Coordinate intake, triage, and staffing for incoming requests that touch the department's remit
- Spot organizational friction, misalignments, or communication gaps and proactively fix them without needing to be asked
- Prepare and stress-test materials before they go up the chain
- Flag risks and challenges at different altitudes, working with leadership on scenario planning and mitigation
- Pick up high-priority, time-boxed projects that need a trusted operator to drive them to completion: strategy analysis, RFPs, go/no-go frameworks, build-vs-buy evaluations, data audits, and more
- Act as an extension of the department VPs on high-priority workstreams where presence and follow-through matter more than deep functional expertise
Skills
- 10+ years of program management experience. A proven track record of successfully leading complex, cross-functional projects end-to-end
- Technical fluency. A deep understanding of relevant technologies, with the ability to make informed technical decisions and influence system designs and roadmaps. Hands-on comfort working with engineering-standard tooling (e.g., Jira, Confluence, Linear) and AI agent tooling (e.g., Claude, Cursor). Bachelor's Degree from an accredited university or equivalent experience in software engineering or a similar major
- Fearless AI-Native operator. This is a requirement, not a preference: you find ways to make parts of your own role more and more obsolete over time by automating with AI agents, managing them for quality as you would a team, and you remain in the driver's seat
- An outstanding communicator. Excellent communication and interpersonal skills, including the ability to communicate effectively with technical and non-technical audiences, both verbally and in writing
- Simplification expert. You create order and predictability without a heavy process. You proactively help people do their best work. You can understand and break down complex, multifaceted programs and projects into manageable pieces, organize cross-functionally, and drive execution
- Builder by instinct. You don't wait for a system to exist; you think through intent and needs, align stakeholders, and build one
- Naturally cross-functional. You build trust with engineering, legal, finance, and product alike. You understand their needs and pain points
- A steady leader and influencer. You are comfortable in the room and out of it. You can represent the VP's perspective in a meeting, make judgment calls in real-time, and then hand off cleanly. You can lead, motivate, and influence teams and stakeholders
- High follow-through. You close loops. When you say you'll do something, it gets done. People learn quickly that things don't fall through the cracks with you
- Strategic value-add. You're not just running a process, you're reading the room, flagging risks across the department, and challenging assumptions. You elevate the quality of the thinking, not just the output
Benefits
- Medical, dental, vision, life, and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees.
- 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees.
- Employee Assistance Program (EAP) for mental wellness.
- Flexible PTO and 12 company-wide days off throughout the year.
- Learning & Development programs.
- Equipment, tools, and reimbursement support for a productive remote environment.
- Free Life360 Platinum Membership for your preferred circle.
Company Overview
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