Note: The job is a remote job and is open to candidates in USA. SanMar is a company that focuses on distribution technology solutions, and they are seeking a Systems Administrator for their Distribution team. This role involves collaborating with various stakeholders to design, deliver, and support technology-based solutions for SanMar's distribution systems, ensuring performance and stability.
Responsibilities
- Work closely with IT support analysts, DC staff, and Distribution Systems team members to quickly research, diagnose, and troubleshoot real-time issues, including equipment, platform, or application related issues
- Provide day-to-day delivery of system features and functionality to improve Distribution performance, throughput, and quality
- Design, code, debug, and unit test Distribution facing systems
- Provide Tier III functional support for Distribution or IT related incidents with the awareness to escalate to other technical resources as appropriate
- Configure, troubleshoot, and update platform and infrastructure components as required
- Deliver device and peripheral training and assistance to Distribution staff as necessary
- Offer onsite hands-on support and guidance for floor-level implementations, enhancements, and issue resolution as needed
- Aid in coordinating, scheduling, and allocating resources for software and hardware upgrades
- Communicate project status and incident resolution steps to relevant stakeholders
- Define and document test cases as needed for build verification; engage in cross-functional build and User Acceptance Testing activities as necessary
- Produce high-quality documentation on systems, tools, and processes for internal team and IT Service Desk utilization
- Perform other duties as assigned
- Comply with all policies and standards
Skills
- Bachelor's Degree in related field or equivalent work experience
- 1-3 years experience with SanMar specific systems or equivalent industry solutions
- RDMS experience with MS SQL Server and MySQL
- Experience with PowerShell scripting
- Solid subject matter expertise on the functional use of technology-based distribution systems
- Working knowledge of Windows Server administration
- Ability to write intermediate to advanced queries using SQL server or MySQL
- Ability to develop and deploy system enhancements utilizing SDLC and source control tools
- Knowledge of integration, middleware, and/or messaging topologies
- Understanding of network technologies such as load balancing, network/socket communication
- Demonstrated ability and flexibility to quickly, and constructively, adapt to change and ambiguity in the work environment
- Exhibit sound and accurate judgment
- Organized, thorough, detailed, self-sufficient problem solver
- Appropriate sense of urgency and prioritization with a passion for problem solving
- Excellent interpersonal, oral, and written communication skills
- Ability to work cooperatively with all levels of individuals across the company and external vendors
- Capacity to analyze and assess the system needs of an organization
- Ability to plan strategies to maintain system performance, redundancy, and stability
- Flexible with schedule, able to provide off-hours support either remotely, or onsite, as needed
Benefits
- Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary.
- Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start.
- Employees also receive 8 paid holidays and 1 paid family day off.
- Comprehensive medical, dental, and vision benefits
- 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
- Life insurance
- Short/long-term disability coverage
- Paid maternity/paternity leave
- Pet insurance
Company Overview