Note: The job is a remote job and is open to candidates in USA. LMI is seeking skilled and motivated Technical Program Operations Professionals to support a high-priority modernization initiative for a federal client. This role requires expertise in organizing project information, managing schedules, and communicating across a complex environment while leveraging modern tools to enhance operational efficiency.
Responsibilities
- Work within the program management office to support and oversee multiple stakeholders, project workstreams, and schedule interdependencies
- Develop, maintain, and report on integrated project plans, schedules, and status updates that provide leadership with clear visibility into program health
- Effectively communicate with geographically dispersed project teams including subcontractors, subject matter experts, and client personnel
- Work with project stakeholders to resolve complex scheduling and operational issues, escalating risks and resource challenges as appropriate
- Facilitate and/or participate in program meetings including Agile/Scrum ceremonies, steering committees, and client briefings
- Produce and publish meeting minutes, action items, and status reports covering program risks, budget issues, resource considerations, and schedule performance
- Demonstrate knowledge and experience in requirements decomposition and systems integration
- Support consulting projects and initiatives, including automating team infrastructure and implementing operational improvements
- Contribute to the development and implementation of program strategies and plans; develop project deliverables, conduct analysis, and respond to client requests
- Champion the adoption of modern tools and platforms — including Power BI, Power Automate, Power Apps, and AI/ML solutions — to enhance program transparency and operational efficiency
- Organize, track, and maintain sensitive program data, projections, and deliverables in alignment with contractual and client requirements
- Identify and implement process improvements that streamline operations and strengthen communication across the program team and client organization
- Align personal goals with team objectives and uphold the highest standards of ethical behavior
- Perform ad hoc tasks as directed, including research, communications, and reporting
Skills
- Bachelor's degree with experience in one or more of the following areas: technical project/program management; project scheduling; business process improvement; business consulting; or continuous improvement
- Years of experience required will vary based on the level and scope of the role
- Experience supporting government contracts, analyzing project data, compiling resource management information, and tracking program activities
- Demonstrated ability to track multiple project interdependencies, manage project lifecycles, and exercise critical thinking under ambiguity
- Advanced proficiency with Microsoft products including Power Apps, Power BI, Word, Excel, Outlook, PowerPoint, MS Project, and Visio
- Strong analytical, problem-solving, and presentation skills with the ability to work effectively within project constraints
- Excellent verbal and written communication skills with the ability to tailor messaging to varied audiences, including executive stakeholders
- Demonstrated soft skills including relationship building, influencing others, emotional intelligence, and collaborative teamwork
- Excellent customer relationship management skills and sound business acumen
- Ability to navigate complex government organizations and build positive professional relationships
- Proven ability to thrive in a fast-paced, autonomous, and collaborative virtual environment
- Ability to manage multiple concurrent assignments and take initiative to exceed client expectations
- Project Management Professional (PMP) certified or equivalent
- Scrum Master certification (CSM or equivalent)
- Experience with or certification in: SAFe; ProSci; Lean Six Sigma; CPBA; or LUMA Human Centered Design
- Working knowledge of contract administration processes for T&M and FFP task orders
- Consultancy experience supporting large, complex projects or program portfolios
- Experience with project management software, dashboards, and automated agile tools
- Familiarity with one or more of the following tools: Digital.ai (Version One); ServiceNow; AppDynamics / Splunk; GitHub; OpenText (ALM); MS Power Suite (Power Automate, Power Apps, Power BI)
- Working knowledge of the Software Development Lifecycle (SDLC)
- Experience with AI/LLM prompt engineering, Machine Learning, and AI-enabled development tools
- Prior experience supporting USPS or other large federal agency IT transformation programs
Company Overview