Note: The job is a remote job and is open to candidates in USA. Otsuka Pharmaceutical Companies (U.S.) is seeking a Training Operations Program Manager to join their Training Center of Excellence within Global Quality. This role is responsible for managing and optimizing training operations, supporting governance meetings, and overseeing project management and analytics related to training initiatives.
Responsibilities
- Support the coordination of Governance and Community of Practice (CoP) meetings
- Coordinate agendas, track action items, and ensure alignment with organizational goals
- Coordinate communication and collaboration among stakeholders
- Act as the Project Manager for all development, LMS, and other learning-related projects
- In partnership with the COE leadership team, develop project plans, timelines, and budgets while ensuring timely delivery
- Support the coordination with cross-functional teams to achieve project objectives
- Collect, analyze, and interpret learning metrics and analytics
- Compile and update dashboards and reports to display key performance indicators (KPIs)
- Support analysis of metrics to drive continuous improvement in learning operations
- Manage and maintain SharePoint sites to ensure effective communication, collaboration and document storage
- Provide technical support to users as needed
- Assist in preparing for audits and inspections by ensuring training documentation and processes are compliant
- Provide support for audit-related inquiries and assist in ensuring readiness during inspections as needed
Skills
- Bachelor's degree required; advanced degree in Education, Organizational Development, or related field preferred
- 5+ years of experience in training operations, project management, or related roles, preferably within the pharmaceutical, biotech, or healthcare industry
- Proficiency in LMS platforms, SharePoint, and data visualization tools
- Strong analytical skills with the ability to interpret metrics and create actionable insights
- Excellent organizational, communication, and stakeholder management skills
- Experience in supporting audits and inspections is a plus
- Detail-oriented with a focus on operational excellence
- Agile and adaptable in a dynamic environment
- Passionate about leveraging technology to enhance learning operations
Benefits
- Comprehensive medical, dental, vision, prescription drug coverage
- Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance
- Tuition reimbursement
- Student loan assistance
- A generous 401(k) match
- Flexible time off
- Paid holidays
- Paid leave programs
- Other company provided benefits
Company Overview
Company H1B Sponsorship