AHEAD is looking for a Senior Technical Consultant to help clients modernize how they observe, operate, and improve complex digital platforms.
Requirements
- 6+ years of experience in consulting, engineering, SRE, platform engineering, or operations with strong observability responsibility.
- Hands-on experience with modern observability concepts across metrics, logs, traces, alerting, service health, and incident response.
- Experience with Open Telemetry and familiarity with telemetry pipeline design, instrumentation patterns, and collection architecture.
- Working knowledge of open-source observability tools such as Prometheus, Grafana, Loki, Tempo, Mimir, Jaeger, or Elastic.
- Experience with one or more enterprise observability platforms such as Datadog, Dynatrace, Splunk, New Relic, Elastic, LogicMonitor, Honeycomb, Chronosphere, etc.
- Strong understanding of Kubernetes, containers, cloud-native architectures, and at least one major public cloud platform.
- Experience with Terraform, Helm, CI/CD pipelines, Ansible, or related automation and platform tooling.
- Solid understanding of distributed systems, modern application architectures, and operational best practices across SRE, DevOps, or ITSM environments.
- Experience defining service health models, SLIs, SLOs, alerting strategies, or reliability measurement frameworks that connect technical telemetry to operational and business outcomes.
- Ability to lead client-facing conversations, structure ambiguous problems, and translate strategy into executable workstreams.
- Demonstrated ability to operate in ambiguous client environments, identify the practical path forward, and communicate tradeoffs clearly across engineering, operations, and leadership audiences.
- Strong written and verbal communication skills with both technical and executive audiences.
- A continuous learning mindset and a collaborative approach to delivery and practice building.
Benefits
- Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
- Paid time off and company holidays, along with additional leave benefits as per policy
- Flexible work arrangements, supporting work-life balance
- Learning and development opportunities to support continuous growth and upskilling
- Employee wellness initiatives and programs focused on physical and mental well-being
- Retirement and statutory benefits in line with India regulations
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