Note: The job is a remote job and is open to candidates in USA. TheGuarantors is a cutting edge fintech company setting the standard in rent coverage with unrivaled insurance products. The Account Manager will oversee a portfolio of multifamily management and investment firms, focusing on building relationships and expanding rental opportunities through effective account management.
Responsibilities
- Proactively manage and grow your existing book of business, moving partners from Pilot to High-Growth to Stabilized partnerships
- Uncover new and additional product opportunities by taking a consultative approach to investigating a company's needs and goals
- Identify and set up cross-sell and upsell opportunities into new product lines to expand account value
- Present and interpret performance data for clients, leading quarterly business reviews and providing insights as needed
- Drive profitable applicant referrals by clearly communicating underwriting guidelines and coverage levels
- Forecast against quarterly goals and OKRs by closely monitoring account metrics and performance trends
- Track conversion rates and program adoption to identify trends by program, market, and portfolio
- Partner with AEs to translate corporate-level program sales into executable rollout plans
- Maintain accurate, timely records of all activity in HubSpot
- Travel regularly (approx. one week per month) to meet with current partners
Skills
- Passion for improving leasing operations and delivering peace of mind to owners and renters
- Strong listening skills with the ability to translate client needs into product opportunities
- Proven relationship manager with a track record of building trust with property operators and C-level decision makers
- Skilled negotiator, balancing client needs with organizational goals to secure profitable agreements
- Highly organized, detail-oriented, and disciplined in CRM usage
- Excellent teamwork and communication skills, with the ability to collaborate across Sales, Partner Success, and Product teams to drive outcomes
- Comfortable in a start-up environment with frequent program changes, and able to clearly communicate evolving value to clients
- 2+ years of experience in the multifamily real estate industry with strong market knowledge
- Existing network of industry relationships across ownership, management, and investment firms
Benefits
- Opportunities to make an impact within a fast growing company
- Medical, dental, & vision insurance, beginning day one
- Health savings account with employer contribution
- Generous PTO and paid holidays
- Flexible working hours
- 401(k)
- Paid parental leave
- Company sponsored short and long term disability
- Flexible spending accounts (healthcare, dependent care, commuter)
- Competitive salary
Company Overview
Company H1B Sponsorship